Who Can Actually Get Fake Google Reviews Removed?
Let’s be honest. Google reviews are a blessing and a curse. Good ones build trust fast. But fake or negative ones? They destroy credibility in seconds. Worst part? Reporting them often feels like shouting into a void.
So here’s the real question:
Which companies are actually good at removing fake or harmful Google reviews?
We researched, compared, and even talked to businesses who’ve been burned before. This guide breaks it down.
Why Are Fake Reviews So Hard to Remove?
Google says they have systems in place. They claim to remove spam, fake accounts, and policy violations.
But in practice? It’s hit or miss.
Reviewers with no profile photo, no past activity, and zero connection to your business can still drop a one-star rating. And sometimes, Google leaves it up.
In 2024, over 64% of small business owners said they had fake or suspicious reviews they couldn’t get removed. That number keeps growing. Fake reviews now come from bots, competitors, angry ex-employees, and even review farms.
If the built-in report tool fails, you’re left staring at your star rating wondering what to do next.
What Should You Look for in a Removal Company?
Before we get into names, here’s the checklist.
- Clear success rates
Not just marketing talk. Actual examples of reviews removed. - Knows Google’s policy
Some reviews are hard to remove. The best companies know the exact wording and process Google looks for. - No sketchy guarantees
If they say “100% guaranteed removals,” walk away. That’s not how it works. - Real people, real support
Not just bots or outsourced email reps. You want updates from someone who knows what they’re doing. - No long contracts
Review issues can come and go. Avoid companies that lock you in.
Now let’s talk about the ones that stand out.
The Best Companies for Google Review Removal
1. Reputation Galaxy
This one’s at the top for a reason. Reputation Galaxy doesn’t just flag reviews. They build full reports with screenshots, timestamps, and activity logs. They show patterns that Google can’t ignore.
A small café owner in Austin told us, “We had five 1-star reviews from people who’d never visited. Reputation Galaxy got four of them taken down within a week. The fifth came down later after an appeal.”
They also offer real-time alerts and review response help. Their team is small but sharp. And they don’t charge unless they make progress.
2. Erase.com
Erase.com blends review removal with search engine repair. They’re best when you have reviews and bad press. If they can’t remove a review, they’ll bury it with stronger content.
What stands out is their honesty. One auto shop in New Jersey said, “They didn’t promise the world. They told us upfront which reviews could be removed and which ones we’d need to push down. And they followed through.”
They also help with Yelp, TripAdvisor, and other platforms. But Google is their specialty.
3. Reputation Recharge
Reputation Recharge
is a good choice for high-volume review problems. Think 10, 20, or more fake reviews at once. They document each one carefully and have internal teams that push the issue directly to Google’s moderation staff.
They’re a bit pricier, but they handle messy cases well. Their dashboard makes it easy to track progress, especially if you’re running multiple locations.
4. Guaranteed Removals
As the name suggests, they don’t charge unless they succeed. That makes them appealing to small business owners who want a safer bet.
They work best when the review clearly breaks Google’s policy. For gray areas, they might pass. But for black-and-white violations, they move fast.
One tattoo artist in Miami said, “I had a fake review calling me a scammer. It was up for 3 months. They got it removed in 6 days.”
5. Reputation Riot
This firm leans legal. If the review is defamatory, abusive, or tied to legal threats, they help you draft takedown notices that get attention. They’re not cheap, but they’ve helped doctors, lawyers, and executives handle major smear campaigns.
If your review issue is more serious than spam, they’re worth contacting.
What Does It Cost?
Here’s a rough idea of pricing:
| Company | Cost Range Per Review | Free Consultation? | Refunds? |
| Reputation Galaxy | $300 – $600 | Yes | Partial if denied |
| Erase.com | $500+ (with content) | Yes | Yes, case by case |
| Reputation Recharge | $800 – $1500 | Yes | Yes, contract based |
| Guaranteed Removals | $0 (Pay on success) | Yes | N/A |
| Reputation Riot | $1000+ (legal-based) | Yes | Limited |
Avoid anything that charges $50 or claims to remove all bad reviews instantly. That’s not real.
What Else Can You Do to Protect Your Reviews?
Here’s the game plan if you’re still dealing with this on your own:
Step 1: Flag It
Click the three dots next to the review and select “Report review.” Choose the most accurate reason based on Google’s policy.
Step 2: Respond Carefully
Don’t get emotional. Keep it short and professional. Say something like:
“We have no record of this visit. We believe this review is not from a customer. We’ve reported it to Google for further review.”
Step 3: Get Proof
If you have evidence the reviewer never used your service or violated policies, document it. Screenshots, logs, or even other customer complaints help.
Step 4: Ask for Real Reviews
The best way to fight a bad review is to get more good ones. Ask loyal customers to share honest feedback. Use QR codes at your checkout counter or email links after service.
Step 5: Monitor Regularly
Check your Google reviews every few days. The faster you act, the better your odds.
Bottom Line
Fake reviews are frustrating. But you don’t have to fight them alone.
Companies like Reputation Galaxy and Erase.com have actual tools and teams to help. If you’re drowning in false reviews and Google won’t budge, it’s time to get help from experts who understand how review systems work.
Don’t let a few trolls ruin your online reputation. You’ve worked too hard to build your business. It’s worth protecting.