Steps to Install Moya App for SASSA Grant Access

The South African Social Security Agency (SASSA) continues to offer social grant support to millions of South Africans, and the Moya App has become a popular tool for easy access to important SASSA services. This data-free mobile app allows users to check their SASSA status, access updates, and receive notifications — all without using mobile data.

Whether you’re applying for the R350 Social Relief of Distress (SRD) grant or simply checking your existing grant status, here’s a step-by-step guide to installing and using the Moya App for SASSA purposes.

What is the Moya App?

Moya App is a South African messaging and content platform that works without mobile data on supported networks (MTN, Vodacom, Cell C, and Telkom). It provides access to news, weather, health info, government services, and more  all for free.

How to Install the Moya App (Android Users)

Note: The Moya App is currently only available on Android (not iOS).

Step 1: Go to Google Play Store

• Open the Google Play Store on your Android smartphone.
• In the search bar, type “Moya App” or “Moya Messenger”.

Step 2: Select the Official Moya App

• Look for the app developed by Datafree.
• Make sure it has the official logo and good ratings.

Step 3: Tap “Install”

• Tap the Install button.
• The app will download and install within a few seconds, depending on your internet speed.

Step 4: Open the App

• Once installed, tap Open or find it in your app drawer.
• Grant the necessary permissions (e.g., access to contacts or storage, if prompted).

How to Access SASSA Grant Services via Moya App

Once you’re inside the Moya App, follow these steps:

Step 1: Tap on “SASSA Relief” Option

• You’ll see a section dedicated to SASSA SRD R350 or general SASSA Services.

Step 2: Tap on “SASSA Status Check”

• This redirects you to the official SASSA SRD website (https://srd.sassa.gov.za/) within the app.

Step 3: Enter Your Details

• Type your ID number and the phone number used during the application.
• Tap Submit to view your application status, payment dates, and more.

Step 4: Access Additional Services

• You can also:
  • Reapply for the grant.
  • Check sassa payment dates
  • Update contact details.
  • Change banking information.
  • Appeal declined applications.

Is the Moya App Safe for SASSA?

Yes. The app simply redirects users to the official SASSA website, ensuring data security. It does not collect your personal details or store sensitive information beyond what’s required for messaging (if used).

Benefits of Using Moya App for SASSA

• No Data Charges: Works without data on major South African networks.
• Fast Access: Easy navigation to SASSA status checks and applications.
• Free Services: Includes news, weather, job boards, and more.
• User-Friendly: Designed for low-data usage and basic smartphones.

Troubleshooting Tips

• If the app fails to open links, ensure you have the latest version installed.
• If you’re unable to access SASSA services, use a browser and visit https://srd.sassa.gov.za directly.
• Restart your phone if the app hangs or crashes.

The Moya App is not an official SASSA application but serves as a helpful tool for quick and data-free access to SASSA services. It’s especially useful for low-income users who rely on government grants and want easy access without paying for mobile data.